Used once. I am unable to use it due to tooth sensitivity from the temperature of the water. Can purchase replacement floss heads on Amazon where I originally purchased the unit. Everything shown in photos is included. I do not have the original box. Professional for teeth, gums, braces, and dental care. Removes plaque, brighter teeth, and improves gum health. •The unit is easy to use. Use it once daily. •Top rack dishwasher safe for easy cleaning. •It is made of plastic materials. •The user manual is included. •Electric power with 10 pressure settings (from gentle to maximum clean) •7 tips for multiple users and needs •2 modes (floss and massage) •1-minute timer with a 30-second pacer to ensure thorough flossing of all areas •22 oz. high-volume reservoir (no refills required) •ADA Accepted •120 VAC/60Hz for use in North America only •Approx Measurements: 8" H x 5.5" W x 4" D • Approx Weight: 1.46 pounds •Color: white Comes from a smoke-free environment. Please feel free to ask me any questions. All reasonable offers are appreciated. Please consider bundling for shipping discounts. Keep on Poshing!