WARNING TO ALL SELLERS: POSHMARK WONT PROTECT YOU

I was scammed by Norma Heffernan out of 4 large orders totaling nearly $1600.00 worth. She ordered everything within a short time frame, asked dozens of questions about the items AFTER they already shipped and then claimed to received the wrong ones. Poshmark support not only never asked her to provide ANY evidence or even photos of the other items received but then they denied my claim that she stole the items when I received the orders back. Every order I got back had missing items or damaged ones. I recorded a video of myself unpacking all the orders and sent several photos and emails. Poshmark support claims they’re not responsible for stolen goods despite their “seller protection policy”. The last order that was sent to Norma was also marked as delivered for 5 DAYS but my funds would not auto-release. No case was ever opened for this order. I reached out to support and without a word, they just cancelled the order. No funds or items in my possession. I have emailed them about this for weeks and they have ignored all my requests to look at this. I have no idea where this package is now that it was cancelled. I reported all of these cases to the BBB, USPS, and my local attorney general. If anyone else has any advice please let me know. I think its insane Poshmark support doesn’t stand by their own policies when it comes to their sellers. They take 20% of our earnings for no protection in return! I’m moving all my inventory to Mercari @ iron_moon_btq.