Shan if

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Women

Jackets & Coats

Puffers

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6 Comments

proud2smith 😣😣😣😣😣😣 I DEFINITELY did not see that. I try to inspect all items with fine tooth for this very reason! 😣😣😣😣😣 and take copious pictures to be transparent 😩. Yikes.

Jan 07Reply

willkrug3 @proud2smith how can you help make this right?

Jan 07Reply

proud2smith @willkrug3 any suggestions in mind? I've never had someone accept then discover an issue. If you want, you can return the coat and I will return your money (The portion I received from Posh). If you return the coat please do so by this week, send me tracking so I know it's on the way. You can also have repaired with Patagonia for free. Let me know

Jan 07Reply

willkrug3 How’s the process to get it repaired through Patagonia. ?

Jan 07Reply

proud2smith @willkrug3 this is from the Patagonia website What will my repair cost? We offer a $5.00 printable shipping label when you set up your repair online. Once your repair is complete, we’ll ship your item back to you (shipping on the way back is covered). Patagonia repairs items covered by our Ironclad Guarantee free of charge. Repairs due to normal wear and tear will be charged a fair price.

Jan 07Reply

proud2smith @willkrug3 https://www.patagonia.com/customer-service-faqs.html

Jan 07Reply