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momisnuttz
momisnuttz
Updated an hour ago
momisnuttz
momisnuttz
Updated an hour ago

Protecting Your Investment...and Mine!

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My goal is to provide each client with fabulous products and exceptional customer service! Recording each order protects your investment...and mine!
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69 Comments
1centwiz
1centwiz 🥰
Mar 05Reply
momisnuttz
momisnuttz @1centwiz It really is worth the 5 minutes it takes to do this - I haven't lost a case due to dishonesty by a buyer. CYA, my friend! 😉
Mar 05Reply
1centwiz
1centwiz @momisnuttz ~ Ya pics say it all! 👍🏻😎 my ocd won’t let me send anything out that was not as described. Unlike some I have purchased from on here. We all learn some how! 🤣🥰
Mar 05Reply
duckduckposh
duckduckposh Do you actually video record, or just pictures? I take lots of pictures. Just looking for advice. Thanks! 😊
Mar 09Reply
momisnuttz
momisnuttz @takeachance13 Hi! I video record each transaction! I set up all the components prior to packing (garment, box, packing materials, shipping label). I start by thoroughly filming the garment (inside and out) followed by every step of packing/packaging. Final shot is of the outside of the box (all sides) plus label. This way you are protected should USPS damage the box during shipment as well as any "received damaged/dirty/nothing but packing materials" claims if box was received undamaged.
Mar 09Reply
momisnuttz
momisnuttz @takeachance13 Each video takes about minutes - well worth the time it takes as it's worth peace of mind as a seller!!! No worries if a case is opened (as so often happens in reselling, unfortunately). 😉♥️
Mar 09Reply
momisnuttz
momisnuttz * 5 minutes!
Mar 09Reply
momisnuttz
momisnuttz Video is continuous and shows no gap in the process!
Mar 09Reply
duckduckposh
duckduckposh @momisnuttz thanks so much! I've been taking pictures for years, but not video. Makes sense!
Mar 09Reply
momisnuttz
momisnuttz @takeachance13 Your welcome! A girl's gotta CYA!!! 🎦▶️😉
Mar 09Reply
zardayi
zardayi i need to start now !
Mar 21Reply
momisnuttz
momisnuttz @zadeh YASSSSSS 🙌🏻
Mar 21Reply
maryck12
maryck12 @momisnuttz wait, I happened to stumble on this post. Does that happen often, where buyers claim damaged packaging, etc.? I'm mailing out my first three sales tomorrow, and now I'm a little worried.
Apr 01Reply
momisnuttz
momisnuttz @maryck12 It happened to me once - lesson learned! I read about this on FB waaaay to often and followed the advice of veteran Poshers. It's easy to do, takes 5 minutes at most, and provides peace of mind! Just set up before you start so you have a continuous, uninterrupted video. I video all purchases - $12 item or $1200 item, NWT or pre-owned! Christine 😊
Apr 01Reply
chapell217
chapell217 @momisnuttz ooooohhhh definitely interested in your routine! I have to say I'm guilty in taking pictures of the boxes before shipping from some orders because after leaving messages thanking people I have seen other messages left from sellers that have left me worried. I definitely like the recording idea.
Apr 01Reply
momisnuttz
momisnuttz @chapell217 I sleep much better at night! 😴😃
Apr 01Reply
chapell217
chapell217 @momisnuttz Lucky you... I can't even get sleep right.🤦🏽‍♀️ I just had a 48hr EEG done from neuro & it showed I didn't go into to the rem sleep cycle.🤷🏽‍♀️😰 Explains why I'm not rested. Oh I just realized you name too... 😆😆😆I love it!!!!👍🏽
Apr 02Reply
lovejesssica
lovejesssica I take photos and video, I have had only one person dishonestly state their item wasn’t as described and I tried to show Posh my video but they ignored that request. So I had to just use my photos. I still do record but just for my own sake. I do take extra photos of each item, with the shipping label in each picture. Also unfortunately Posh tends to side with the buyer when it comes to items “not as described” so I think the best way is to be over thorough in the description section!
Apr 03Reply
momisnuttz
momisnuttz @lovejesssica I agree!!! I also hope posting this message deters potential dishonest buyers from shopping my closet. It sure caught my attention when I noticed this in other's closets!! 👀
Apr 03Reply
lilmissmacys
lilmissmacys @momisnuttz I didn't think about the no gap part in recording. That makes sense. Do you have a special stand to film?
Apr 22Reply
momisnuttz
momisnuttz @karendv2 Nope! I just use the kickstand on my phone cover and push the record button! Just be sure to have everything set and ready to go before recording!😊
Apr 22Reply
shebebeboutique
shebebeboutique Helpful, thank you! 😚🤗
Jul 21Reply
dra2012
dra2012 Can I copy this?
Jul 29Reply
dra2012
dra2012 @momisnuttz thank you ❤️
Jul 29Reply
dfraser2
dfraser2 This is great advice. I’m new here- still working toward a first sale and this is really helpful!
Aug 07Reply
dfraser2
dfraser2 Thanks!
Aug 07Reply
momisnuttz
momisnuttz @dfraser2 You're welcome!!!! 💲💲💲😃
Aug 07Reply
loredana777
loredana777 @momisnuttz hi what do you do after with your video? Where do you keep them. Or you trash videos and photos after everything is final ? Great idea. Thanks 🙏
Sep 02Reply
momisnuttz
momisnuttz @simone05 Hi! I will delete the recordings of the lower prices items a few weeks following the acceptance and/or rating by the buyer. For the high prices items, I don't delete. Although it's not happened to me, I have read about buyers opening cases MONTHS after acceptance! As for the listing photos themselves, they are always in your closet as you cannot delete sold listings. Christine 😊 ♥️
Sep 02Reply
passitup
passitup Yes! the video recordings DEF! caught my attention......
Sep 10Reply
kimisea
kimisea What does a video actually do? Honestly wondering. I mean someone could theoretically take the video, seal the box then mess with it afterward.
Sep 16Reply
momisnuttz
momisnuttz @kimisea I'm married to a packaging engineer...😉
Sep 17Reply
bellbottombleus
bellbottombleus @maryck12 The other day, a package arrived very damaged, USPS flat rate medium size box, with a torn gap about 2" wide across the top of the box. My complete order of 3 palazzo pants were still inside, with no damage, so I had no complaints... But you have to wonder "what the hell happened to this package?" I think taking good photos and or video is an excellent idea. I feel the same way, what I buy or sell, ESPECIALLY what I sell, because I make what I sell - is an investment...
Sep 17Reply
momisnuttz
momisnuttz @bellbottombleus Yes! In a case like yours (packaged arrived damaged/opened) a claim would be opened against USPS and not the seller if the contents inside were damaged! The seller would have proof that the contents were shipped in an intact, undamaged box. It's always a good idea to keep the USPS receipt as it is proof not only of shipment but of the weight of the package. I've heard of cases opened against sellers for shipping empty boxes!!! 🙄
Sep 17Reply
juniper_sky
juniper_sky Do you also record yourself dropping the package off at the post office? (I feel like I’ve heard of people doing this, but I suppose that’s overkill if you keep the receipts?)
Sep 21Reply
momisnuttz
momisnuttz @juniper_sky No, I don't record myself at the post office. I do keep the receipts though. It proves there was something in the packaging!!!
Sep 21Reply
juniper_sky
juniper_sky @momisnuttz Makes sense. Thank you!
Sep 21Reply
starlenerae
starlenerae @maryck12 weird! I don’t remember @ing you!🤔
Dec 03Reply
maryck12
maryck12 @carlenemahanna haha okay, I was like, uhhh did I say something? 🤷‍♀️
Dec 03Reply
starlenerae
starlenerae @maryck12 no but I am following you now.. the universe told me too🌎💫
Dec 03Reply
hellooposhmark
hellooposhmark So do you just record your packaging process? Or also recording going to the post office and such? I had someone say an item I had was damage, but it was not. After days of back and forth, I stated for her to send it back. She agreed, Posh sent her a label, but she never sent it back to me. Now I have been taking pictures like CRAZY.
Dec 18Reply
momisnuttz
momisnuttz @hellooposhmark I record the packaging process from start to finish without interruption. I also take additional pictures of the item not shown in the 8 pics shown on Posh so I have every part of the garment on record! I do not record going to the post office but I do make sure to get a receipt from the post office that shows all the info pertaining the shipment. Some might think it's overkill - I believe it's necessary especially when running a business!
Dec 18Reply
hellooposhmark
hellooposhmark @momisnuttz Oh I agree with that 100%%% I am going to have to start having my husband record the video of me packing up the garment as well as taking more photos prior to shipment just in case something funky goes on. Great tips!! I appreciate your knowledge.
Dec 18Reply
momisnuttz
momisnuttz @hellooposhmark Thanks to my husband! He's a packaging engineer for pharmaceutical products. There's no margin for error there!! I apply his knowledge to what we do here at Posh!
Dec 18Reply
marieposh555
marieposh555 Hi. I like this idea. Can I use your post in my closet? Thanks. God bless.
Feb 23Reply
momisnuttz
momisnuttz @marieposh555 YAAAAASSSSS! Please use this post in your closet! Christine 😊♥️
Feb 23Reply
marieposh555
marieposh555 @momisnuttz Thank you, Dear Christine! Enjoy the rest of the day! Happy selling! 😀❤️🤗🌹
Feb 23Reply
ikonanur
ikonanur @momisnuttz Wow! I have to say I am shocked reading this and all the comments that buyers would make a false claim. As a seller so far I’ve not had any problems with scammers/false claims. 🤞🏼but after reading this I guess it’s only a matter of time. Thanks for the PSA for us (relatively) newbies. Also BTW, lovely closet :)
Feb 25Reply
momisnuttz
momisnuttz @ikonanur Thank you so much! Feel free to use this slide in your closet. I truly do record each purchase! I was hit by a few of these unsavory peeps and learned my lesson. Since posting this, I've continued to record but have not had any incidents 🙏. Perhaps the unsavory peeps are detracted and move on! Posh is my only platform and my full time job! Gurl doesn't have time for that mess! Christine 😊♥️
Feb 25Reply
momisnuttz
momisnuttz @ikonanur Thank you so much! Feel free to use this slide in your closet. I truly do record each purchase! I was hit by a few of these unsavory peeps and learned my lesson. Since posting this, I've continued to record but have not had any incidents 🙏. Perhaps the unsavory peeps are detracted and move on! Posh is my only platform and my full time job! Gurl doesn't have time for that mess! Christine 😊♥️
Feb 25Reply
jandyscloset
jandyscloset @momisnuttz Thank you!! I may use it or the wording. Much appreciated. Had no ideas this was a "thing."
Jun 06Reply
cheriraney
cheriraney Enjoyed looking at your closet, but most definitely appreciative of this bit of info!! Will be adding this to mine, can’t thank you enough!! 😊😊
Aug 10Reply
momisnuttz
momisnuttz @cheriraney You're welcome!!! 🤗
Aug 10Reply
tessakk
tessakk I’ve been recording all my shipments since I saw your post. Thank you for this. 🌺
Aug 14Reply
momisnuttz
momisnuttz @tessakk You're welcome! CYA!!! ❤️
Aug 14Reply
chrisnielsen478
chrisnielsen478 Hi hope you are doing all well and fine ! Could I use this pic in my closet !? Having some issue may with poshers abusing of my good faith ! Thanks 😊 if not totally understand will look for another one ! Posh love always ❤️
Aug 20Reply
momisnuttz
momisnuttz @chrisnielsen478 You may absolutely use this in your closet! Christine 🙂❤️
Aug 20Reply
sportybutterfly
sportybutterfly I’ve considered taking pics, but video is a great idea!
Sep 05Reply
momisnuttz
momisnuttz @sportybutterfly It really is! You can screenshot the video to provide proof of the area of the item in question! CYA, my friend!
Sep 05Reply
sportybutterfly
sportybutterfly @momisnuttz May I copy this?
Sep 05Reply
momisnuttz
momisnuttz @sportybutterfly You're welcome!
Sep 05Reply
blueladygoods
blueladygoods Just getting starting on Posh and never would have thought of this. Thank you for the insight. Greatly appreciated 😊
Mar 31Reply
jlaw1516
jlaw1516 @momisnuttz this is such an awesome idea. I’ve never thought of doing this. I’ve got two packages waiting to be delivered and my stomach always churns until it’s been accepted.
May 07Reply

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About the seller

momisnuttz

@momisnuttz

Last Active: this hour

Mount Arlington, NJ
View Closet

1900

Listings

1300+

Sold Listings

1 day

Avg. Ship time

100+

Love Notes

About the seller

momisnuttz

@momisnuttz

Last Active: this hour

Mount Arlington, NJ
View Closet

1900

Listings

1300+

Sold Listings

1 day

Avg. Ship time

100+

Love Notes