Marc by Marc Jacobs Shopper Tote Bag. Brand new with tag
Free Authentication by Poshmark included with purchase of this item via Poshmark Concierge Service. Details »
Posh Concierge Service
Posh Concierge is a new premium service where Poshmark provides extra verification and authentication for your purchases of luxury handbags and designer items.
Valued at $39 per item, this service is offered free of charge on orders over $500. In the future, Posh Concierge will be available as an optional add-on for items below $500.
How does Posh Concierge work?
Your purchase will first be shipped to Poshmark where our team of luxury experts will verify the quality and authenticity of your item, package it with care, and ship it to you. The processing is typically completed within 1 to 2 business days once your purchase is received by Poshmark. Your order tracking page will keep you informed as your order travels from the seller to Poshmark and then to you.
What do I have to do as a seller?
You don't have to do anything differently. As usual, you'll receive a pre-paid, pre-addressed shipping label. However, with Posh Concierge, the label will be addressed to Poshmark. You can track the item via the app and monitor the progress as it is processed, verified, and shipped to its final destination.
What do I have to do as a shopper?
If you see the Posh Concierge icon on an item you've been coveting, that means that the item is eligible for this premium service. Simply press the Buy Now button to purchase luxury with confidence.
What are the key benefits of Posh Concierge?
This service upgrades the simple and safe shopping experience on Poshmark for designer and luxury items by taking it to another level. The added verification for premium items makes it even more stress-free to buy and sell luxury items. Poshmark is already home to one of the largest collections from designers like Chanel, Hermes, Louis Vuitton and others; Posh Concierge makes Poshmark the best place to shop and sell luxury items.
Note: The brands sold on Poshmark are not affiliated with Poshmark or the Posh Concierge service. The experts that assist in providing additional verification through the Posh Concierge service are not affiliated with or certified by any brand sold on Poshmark. The trademarks and/or service marks of the brands sold on Poshmark are the property of those brands, and not of Poshmark.
As always, if you have questions after your order arrives, we're always here to help at firstname.lastname@example.org.
*Discount will automatically be applied at checkout. FREE shipping on Posh Concierge orders (orders $500 and above). Promotion is valid through 5/31/2015 11:59PM PT.
All orders are shipped using USPS Priority Mail and usually arrive within 5 to 7 days of placing the order.
A tracking number will automatically be e-mailed to you once the item has been shipped.
Every purchase on Poshmark is protected. Get the item you ordered or get your money back. Otherwise, all sales are final. Details »
You are protected every time you place an order on Poshmark.
If your order never arrives, we'll refund your payment. If your item does not match the description, notify us within 3 days of delivery. After we verify your claim, we'll refund your payment.
We have policies in place to protect you on Poshmark. This is Posh Protect.
How does Posh Protect work?
Simple. When you purchase an item on Poshmark, we don't release payment to the seller until you tell us you've received your order and it's as described in the listing.
If we don't hear from you within 3 days after your order is delivered, we'll assume everything is OK and release your payment to the seller. Once we release payment, all sales
are final and no refunds will be provided.
However, if your order has damage that was not disclosed in the listing or is in some other way not as described in the listing, tell us within 3 days of delivery by reporting
the problem in the Poshmark app or website and uploading photos and details. If we verify your claim, we'll send you a prepaid, pre-addressed shipping label for you to return the item to
the seller and we'll refund your payment. If there are any other issues with your order, please email us at email@example.com.
What does Posh Protect cover?
If any of the following pertain to your order, please report the problem in the Poshmark app or website immediately:
Item not as described
Replica or fake item
Posh Protect only covers verifiable claims as determined by the Poshmark Team.
Trades and Offline Transactions
Posh Protect does not cover trades or any transaction completed off of the Poshmark platform (e.g. paid through PayPal). When payment for the full value of items is not exchanged through the Poshmark platform, we cannot and do not guarantee that both parties ship and transact as promised. You bear all risks associated with any such transaction.